VELOCE HIRE / UNITED KINGDOM
24-HOUR SERVICE
How we collect, use and protect your personal information.
Last updated: [Publication Date]
At Veloce Hire, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us or enquire about our vehicle hire services.
When you contact us or submit an enquiry, we may collect:
If you proceed with a booking, we may also request driving licence details, a DVLA check code and other information necessary to verify your eligibility and arrange the hire.
We use your information to respond to enquiries, check availability, prepare quotations, process bookings, verify hire requirements and meet applicable legal obligations.
Depending on the purpose, processing may be necessary to take steps before a contract, fulfil a contract, comply with legal obligations or pursue legitimate business interests.
We may share relevant information with trusted providers involved in website hosting, email communication and booking administration, or where required by law.
If you contact us through WhatsApp, your messages may also be processed under WhatsApp’s own privacy practices. Where information is transferred outside the UK, appropriate safeguards will be required.
We take reasonable steps to protect personal information against unauthorised access, loss or misuse.
We keep enquiry and booking information only for as long as necessary for customer communication, service administration, record-keeping and applicable legal requirements.
Our website may use essential cookies to support its functionality. Where non-essential cookies are used, we will provide relevant information and obtain consent where required by law.
Under applicable UK data protection law, you may have rights to access, correct or delete your personal information, restrict or object to certain processing, and request data portability. Where processing relies on consent, you can withdraw that consent.
To exercise your rights, contact us using the details below. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
For any privacy-related questions or requests, contact Veloce Hire.
Email: enquiries@velocehire.co.uk
Address: Unit 9B, Britannia Estates, 119 Leagrave Road, Luton, LU3 1RG, United Kingdom.
We may update this policy when our services or data-handling practices change.
